FAQ - Your Ultimate Guide to Recomaze

Welcome to our FAQs section! Whether you're an Ecommerce Owner, Marketing Agency, or Freelancer, we've got answers to your burning questions about Recomaze. Explore the sections below to find the information you need.

  • How does Recomaze work and what are the benefits?

    • Recomaze is an AI recommendation engine for ecommerce websites that personalizes your site for every visitor, even the new ones. It uses artificial intelligence to analyze hundreds of signals from each visitor, such as location, device, time, referral, and more. It then creates dynamic personas based on their intent, needs, and interests. It also delivers personalized product recommendations that match their persona and stage in the buyer journey.

    • Recomaze can help you grow your business by providing a relevant and customized experience for your visitors. By personalizing your site for every visitor, you can:

    • Capture their attention and interest with tailored content and offers.

    • Increase their desire and action with highly relevant product recommendations.

    • Boost their engagement and order value with upselling and cross-selling opportunities.

  • How can Recomaze personalize without cookies or historical data?

    • Recomaze does not rely on cookies or historical data to personalize your site for new visitors. Instead, it uses real-time data analysis to understand their preferences and behavior in the moment. It also uses advanced AI algorithms to predict their goals and desires based on their current browsing behavior. This way, it can personalize for every visitor from the first visit, without any prior data.

  • How can I integrate Recomaze with my ecommerce platform?

    • Recomaze is compatible with any ecommerce platform, such as Shopify, WooCommerce or custom stores. You can easily integrate our AI recommendation engine with your platform with minimal development effort. All you need to do is:

    •  Sign up for a free 1-month trial account on our website.

    • Install our plugin or code snippet on your site.

    • Configure your settings and preferences on our dashboard.

    • Start personalizing your site for every visitor.

  • How can I monitor and optimize my personalization performance?

    • Recomaze provides you with a user-friendly dashboard that displays your personalization performance metrics, such as:

    • Sales report: shows the total sales generated by Recomaze product recommendations.

    • Average revenue through product recommendations: shows the average revenue per order generated by Recomaze product recommendations.

    • Prediction accuracy: shows the percentage of correct predictions made by Recomaze AI algorithms.

    • You can also access insightful reports that provide detailed analytics on your visitors’ behavior, such as:

    • AIDA section: tracks your visitors’ attention, interest, desire, and action indicators without cookies or historical data.

    • Visual data section: shows the most recommended, most liked, low interest, and buying interest products.

    • Attribute maps: compares your attributes map and user attribute maps to see how well you align with your visitors’ preferences and expectations.

    • You can use these data and insights to optimize your product selection, content, offers, and recommendations for each visitor.

  • How secure is Recomaze and how do you protect my data?

    • Recomaze is a secure and reliable solution that protects your data and privacy. We use encryption, authentication, and authorization protocols to ensure that your data is safe and secure. We also comply with all applicable laws and regulations regarding data protection and privacy, such as GDPR. We do not sell or share your data with any third parties without your consent.

  • How much does Recomaze cost ?

    • Recomaze offers a flexible, results-driven pricing model designed to align with your e-commerce growth. Our revenue-sharing model ensures you only pay based on the revenue generated through our platform:

      • 0% Fee: For up to $500 generated by Recomaze

      • 5% Fee: For revenue up to $2,000

      • 4% Fee: For revenue between $2,001 and $10,000

      • 3% Fee: For revenue between $10,001 and $50,000

      • 2% Fee: For revenue over $50,000

      This tiered structure means the more Recomaze contributes to your revenue, the lower the percentage fee you pay, making it a cost-effective solution tailored to your business’s performance.

  • What are the main features of Recomaze?

    • Recomaze has many features that make it a powerful and innovative solution for ecommerce personalization. Some of the main features are:

    • Real-time data analysis: uncover valuable insights into visitor interactions and preferences in the moment.

    • Dynamic product recommendation: deliver personalized product suggestions that captivate and convert.

    • Seamless integration: effortlessly integrate our AI recommendation engine with popular ecommerce platforms like Shopify, WooCommerce or custom stores.

    • Interactive dashboard & reports: experience a sleek and intuitive dashboard interface that simplifies data exploration.

    • Advance AIDA visitors behavior: get in-depth details about attention, interest, desire & action performance indicators of your stores without cookies or historical data.

    • Visual data tops: see the most recommended, most liked, low interest & buying interest products at a glance.

    • Attribute maps: compare your attributes map and user attribute maps to see how well you align with your visitors’ preferences and expectations.

  • How does Recomaze compare to other AI recommendation engines?

    • Recomaze is different from other AI recommendation engines in several ways. Some of the main differences are:

    • Recomaze can personalize for every visitor, even the new ones, without cookies or historical data.

    • Recomaze uses advanced AI algorithms to create dynamic personas and personalized product recommendations for each visitor.

    • Recomaze provides transparent and actionable analytics on your personalization performance and your visitors’ behavior.

    • Recomaze offers a flexible and affordable pricing model that adapts to your needs and usage.

  • How can I contact Recomaze support or customer service?

    • You can contact Recomaze support or customer service in several ways. You can:

    • Email us at better@recomaze.ai

    • Chat with us on our website or app

    • We are available 24/7 to assist you with any questions or issues you may have.

  • How do I provide feedback to Recomaze?

    • We love hearing from our customers and we appreciate any feedback or suggestions you may have. You can give us feedback or suggestions in several ways. You can:

    • Email us at better@recomaze.ai

    • Chat with us on our website or app

    • We will review your feedback or suggestions and use them to improve our service and products.

  • Where can I find information on Recomaze and ecommerce personalization?

    • You can learn more about Recomaze and ecommerce personalization by visiting our website or resources or blog. You can also:

    • Follow us on social media platforms such as Facebook and LinkedIn.

    • Watch our videos and webinars on YouTube.

    • Read our case studies and testimonials from our happy customers.

    • We are always happy to share our knowledge and expertise with you.

  • How can I refer a friend or a business to Recomaze?

    • You can refer a friend or a business to Recomaze and get rewarded for it. We have a referral program that allows you to earn commissions for every successful referral. To join our referral program, you need to:

    • Get your unique referral link and share it with your friends or businesses via email, social media, or any other channel.

    • Earn a commission for every referral that signs up for a paid plan within 90 days of 

    • clicking on your link.

    • You can also contact us if you have any questions or need any assistance with our referral program.

Any questions? Get in Touch

PRICING

Simple, Flexible Pricing

Pay when you earn

Up to $2,000 in revenue generated by Recomaze for your business.
0 % fee
Between $2,001 and $10,000 in Recomaze-generated revenue.
0 % fee
Between $10,001 and $50,000 in Recomaze-generated revenue.
0 % fee
Between $2,001 and $10,000 in Recomaze-generated revenue.
0 % fee

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